SHIPPING & DELIVERY

Welcome to Charmety’s Shipping Information page!Here, you’ll find everything you need to know about our shipping policies, including delivery area, order processing and delivery times, shipping costs, and how to track your order.We encourage you to take a few minutes to review this information before placing your order to ensure a smooth shopping experience with Charmety.

1. Delivery Area

We deliver nationwide within the United States. Please note, we do not ship to P.O. Boxes/APO/FPO addresses.

2. Order Processing and Shipping Times

We understand that receiving your order promptly is important. Here's a breakdown of our order processing and shipping timelines to give you a clear expectation of when your package will arrive.

Order Processing Time

Once you complete your purchase and your payment is successfully authorized and verified, our system begins processing your order. This involves preparing your items for shipment, which includes picking, packing, and labeling.

The processing time typically ranges from 1-3 business days. 

Shipping Time

After your order has been processed and is ready for shipment, it will be handed over to our shipping carrier. You will receive an email notification containing a tracking number, which allows you to monitor your package's journey to your doorstep.

Estimated transit times are as follows: 7-10 business days from the date your order is shipped.

Please note that these are estimated delivery times and are not guaranteed. Several factors can influence delivery times, including: Peak seasons (Christmas, New Year, etc.); Unexpected events such as natural disasters, pandemics.

3. Shipping Costs

We strive to offer transparent and affordable shipping options. We provide a flat rate shipping fee of $6.99. This allows you to estimate your shipping costs easily and enjoy a consistent rate, regardless of the number of items in your order. 

4. Order Tracking

Once your order ships, you will receive an email containing a tracking number. Please allow 24 to 48 hours for tracking information to become available. If you do not receive a confirmation or tracking email, please check your spam/junk folder. You can track your order using the provided tracking number. If your order has exceeded the estimated arrival date, please contact us at [email protected].

5. Contact Us

If you have any questions or need assistance regarding shipping, please refer to our FAQs or contact us via email at [email protected] for support. Charmety is committed to providing our customers with prompt and dedicated assistance, ensuring a pleasant shopping experience at Charmety.